Volunteer Engagement Coordinator
Reports to: Manager of Volunteer Engagement
Payroll type: Hourly (non-exempt)
Days/hours work: 40 hours per week
Desired timing of hire: Immediate
Job Posting date: 6/10/25
Role: The Volunteer Coordinator plays a key role in supporting La Soupe’s mission by ensuring smooth daily operations for our volunteer program. This role is responsible for managing volunteer logistics, assisting with onboarding and training, and serving as a key point of contact for volunteers and partner organizations. The ideal candidate is organized, adaptable, and passionate about creating a meaningful and positive experience for all volunteers.
Reports to: Manager of Volunteer Engagement
Payroll type: Hourly (non-exempt)
Days/hours work: Available Monday-Saturday (10 am-6 pm, varying hours on Fridays and Saturdays), 40 hours per week
Desired timing of hire: Early September Job Posting date: 7/17/25
Locations: La Soupe, 915 E McMillian St, Cincinnati, OH 45206
About La Soupe: La Soupe is a 501(c)(3) nonprofit organization located in the Cincinnati neighborhood of Walnut Hills. It is the largest chef-led initiative in Ohio that bridges the gap between food waste and insecurity. Our chef-based model utilizes a large volunteer network to rescue perishables from farms, grocers, and wholesalers. Our highly talented Transform Team of chefs and volunteers transforms this food into healthy soups and meals. Our education team works with individuals experiencing food insecurity to build culinary skills and self-sufficiency across stages of life. Our Food is Medicine Program provides healthy options catered to individuals experiencing food insecurity and chronic illness who require specific diet modifications. These items are distributed to roughly 100 share partners across the Tri-State area that feed the food insecure.
Did you know La Soupe’s incredible volunteers contributed over 16,000 hours last year?
Our work simply wouldn’t be possible without their time, energy, and heart. If you’re passionate about building community and enjoy working with a dynamic, dedicated, and diverse group of people who are making a real difference, we’d love to have you on our team.
Key Responsibilities:
Daily Volunteer Operations
Coordinate daily volunteer scheduling and shift coverage across all programs
Provide day of support to volunteers on-site and remotely, ensuring smooth communication and engagement.
Maintain volunteer management systems and assist with data tracking and reporting.
Maintain the volunteer whiteboard to communicate daily workflow.
Prepare volunteer workstations with necessary equipment, packaging, and food items.
Work alongside volunteers, replenishing workstation resources as needed.
Maintain organization and cleanliness of volunteer work areas.
Assist Manager of Volunteer Engagement with administrative tasks as necessary, including system and scheduling management and communications, and daily email correspondence.
Guide new volunteers through the onboarding process, including orientations and initial training.
Serve as a friendly and informative point of contact to ensure new volunteers feel welcomed and prepared.
Quality and Safety:
Ensure volunteers understand and adhere to safety and sanitation standards.
Obtain necessary certifications and training in sanitation as required by La Soupe management.
Manage the storage and rotation of packaged inventory.
Create, print, and maintain soupe and meal labels and their database in accordance with La Soupe quality standards.
Assist volunteers with end-of-shift cleaning and label dating.
Food Preparation and Inventory:
Support kitchen staff in fulfilling daily production requirements.
Keep refrigerators clean, organized, rotated, and stocked.
Sort through food products to determine quality and safety, setting utilization priorities.
Direct volunteers in food preparation tasks such as soup quartering, snack packs, vegetable chopping, meal assembling, and bread wrapping.
Assist with inventory processes and other areas as needed.
Participate in occasional off-site/off-hours catering events.
Compliance:
Read, understand, and follow guidelines as established in the Employee Handbook.
Offer feedback to the Manager of Volunteer Engagement and Chefs regarding issues and opportunities.
La Soupe Ambassador: Attends events on time, maintains a professional appearance, and is informed about our mission, operations, and projects.
Cross-Program Support:
Be cross-trained to provide operational support across La Soupe programs as needed, with special focus on the Education Department.
Collaborate with staff and volunteers to ensure programmatic needs are met
Special Groups and Events:
Serve as lead coordinator for FRU (Food Rescue US) volunteers
Manage logistics and communications for corporate volunteer groups and special volunteer events.
Ensure a high-quality, mission-aligned experience for all group participants.
Communication and Engagement:
Contribute to volunteer newsletters, reminders, and event outreach.
Play an active role in building and maintaining positive relationships with community partners.
Qualifications:
Strong organizational and communication skills
Ability to work independently and manage multiple priorities
Experience with volunteer coordination, event planning, or program logistics preferredComfort in a dynamic, fast-paced environment and passion for community impact
Willingness to work occasional evenings or weekends for special events
ServSafe certification or willingness to learn (company-sponsored)
Ability to learn and utilize new technologies and tools as needed
Skills and Education:
High school degree or equivalent
2-3 years of professional experience
Proficiency with Google Workspace
Experience with volunteer management systems is a plus
Culinary experience preferred
Ideal characteristics:
Strong Interpersonal Skills
Organizational Skills
Leadership and Management Abilities
Passion for the Mission
Adaptability and Flexibility
Team Player
Professionalism and Reliability
Problem-Solving Skills
Experience and Knowledge
Compensation: $19.50 - $23.00 per hour, commensurate with experience
Benefits:
11+ Paid Holidays, Free Lunch, Free parking, phone stipend
Health Insurance with company match for employee and family: Medical, vision, and dental
401(k) plan - no match, life insurance, and AD&D
5 Paid Sick days accruing annually and 2 weeks of annual PTO accrued annually
Parental paid leave policy after 1 year of employment.
Opportunity to work with the best crew in the city while helping communities
To apply, please send a cover letter and resume to Ali Ulanski, Manager of Volunteer Engagement at Alison@LaSoupe.org. Applications must be received by Sunday, August 10.
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, sort, and lift. The employee frequently is required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds. The employee should possess stamina for physical work. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate to loud.
Equal opportunity: La Soupe, Inc. values a diverse and inclusive work environment where every team member matters. All qualified applicants for this position will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.