Communications & Digital Media Coordinator

Are you a creative storyteller with a knack for digital strategy and a passion for fighting food waste? La Soupe is looking for a high-energy Communications & Digital Media Coordinator to turn our daily kitchen magic into compelling digital content. In this role, you won’t just manage a schedule; you’ll be the voice of our mission—capturing the energy of our food rescues through photos and video, nourishing our community through impactful newsletters, and optimizing our digital footprint via SEO and Google Ads.

Reports to:  Manager, Marketing & Communications

Payroll type: Salary/Exempt

Days/hours work:  Available Monday-Friday (8:00-4:00 PM), 40 hours per week, with occasional nights or weekends

Desired timing of hire: Immediate

Job Posting date: 2/13/2026

Location: La Soupe, 915 E McMillian St, Cincinnati, OH 45206

About La Soupe: La Soupe is a 501(c)(3) nonprofit organization located in the Cincinnati neighborhood of Walnut Hills. It is the largest chef-led initiative in Ohio that bridges the gap between food waste and insecurity. Our chef-based model utilizes a large volunteer network to rescue perishables from farms, grocers, and wholesalers. Our highly talented Transform Team of chefs and volunteers transforms this food into healthy soups and meals. While La Soupe chefs and volunteers are addressing the immediate needs of food waste and food insecurity, La Soupe dietitians, teachers, and advocates are dedicated to creating sustainable change through our programs that educate and empower communities to waste less and live healthier.

Job Responsibilities:

  • Content Creation & Social Media: Manage all social media platforms (Instagram, Facebook, and LinkedIn), creating engaging posts and high-energy short-form video content (Reels) that are on-brand and highlight our mission.

  • Donor Communications: Write and design our monthly general and quarterly donor newsletters, ensuring our supporters feel the direct impact of their contributions.

  • Website Management: Keep our Squarespace site fresh and functional by updating images, posting new content, and ensuring program information is current.

  • Storytelling & Blogging: Interview volunteers, chefs, and community partners to write compelling blog posts and "impact stories" that humanize our mission.

  • PR Support: Assist in drafting press releases and maintaining our digital press kit to help secure local and national media coverage.

  • Digital Growth: Manage the Google Ad Grant account and implement basic SEO strategies to ensure those looking to help can find us easily.

  • Performance Tracking: Monitor, track, and report on KPIs across all digital channels (social media, email marketing, and web traffic) using tools like Google Analytics and platform-specific insights.

  • Content Optimization: Use A/B testing and audience engagement metrics to refine content strategy, ensuring all digital output aligns with organizational goals.

  • Trend Analysis: Stay ahead of digital trends and algorithm changes, providing recommendations on how to pivot strategy based on shifting platform performance.

  • La Soupe Ambassador: Attend events on time, maintain a professional appearance, and is informed about La Soupe’s mission, operations, and projects. 

Time Management:

  • 60% Creative: Social media, video, storytelling, and blogging.

  • 30% Technical/Admin: Website updates, Google Ads, SEO, and Newsletters.

  • 10% Strategy/PR: Press support and organizational planning.

Skills and Education:

  • Experience: 2+ years of professional experience in marketing, communications, or digital media (nonprofit experience is a plus!).

  • Technical Proficiency: Hands-on experience with Squarespace, Google Ads, and Mailchimp.

  • Visual Skills: Proficiency in Canva and/or Adobe Creative Suite with experience filming/editing short-form video on a smartphone.

  • Writing Excellence: Strong copywriting skills with the ability to pivot between "culinary-forward" descriptions and professional PR tone.

  • SEO Knowledge: A foundational understanding of keyword research and on-page SEO best practices.

  • Mindset: A resourceful "problem-solver" attitude who can capture content in a fast-paced environment without breaking the flow of work.

  • Proactive Ownership: A high degree of initiative with the ability to work independently, identify gaps in communication, and propose creative solutions without constant supervision.

  • Deadline Driven: Exceptional organizational skills and a proven ability to manage multiple projects simultaneously while meeting strict deadlines in a fast-paced environment.

Compensation: Commensurate with experience, with a hiring range of $43,000 - $47,000 based on relevant experience and skills.

Benefits:

  • 11+ Paid Holidays, Free Lunch, Free parking, phone stipend

  • Health Insurance with company match for employee and family: Medical, vision, and dental

  • 401(k) plan - no match, life insurance, and AD&D

  • 5 Paid Sick days accruing annually and 2 weeks of annual PTO accrued annually

  • Parental paid leave policy after 1 year of employment.

  • Opportunity to work with the best crew in the city while helping communities

To Apply: Please send a cover letter and resume to Hilairy Begley at hilairy@lasoupe.org with the subject line Application for Communications & Digital Media Coordinator. Applications will be accepted on a rolling basis until the position is filled. 

La Soupe is committed to work-life balance and will consider candidates interested in FT reduction (32 hours), hybrid, and other flexible arrangements that meet the needs of both the agency and the candidate.

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Office role: Must be able to meet routine office physical demands, including climbing stairs, carrying up to 20 pound objects and possessing the dexterity and vision to operate office computers and equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  While performing the duties of this job, the employee is frequently exposed to humid conditions, fumes, airborne particles, and outside weather conditions. The noise level in the work environment is usually moderate to loud.

Equal opportunity: La Soupe, Inc. values a diverse and inclusive work environment where every team member matters. All qualified applicants for this position will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.